We’re here to help in this difficult time:
The COVID-19 Coronavirus situation is evolving rapidly and the health and wellbeing of our clients, our workers and the general community is our top priority.
We’re following official Australian Government COVID-19 Guidelines and the frequently updated advice from Chief Public Health Officer Associate Professor Nicola Spurrier and Premier Steven Marshall. We continue to operate in a safe and efficient manner.
As an important provider of plumbing, gas, electrical, air-conditioning, and solar services in Adelaide, we recognise that we play an important role in keeping households functioning correctly while keeping your safety at top of mind.
We have these key procedures in place to ensure our clients and our workers are operating in a clean, hygienic space:
- All our technicians and office staff have been trained in how to protect themselves and our clients (i.e. no handshaking, social distancing techniques, proper coughing techniques).
- Both our mobile workforce and our office staff have been provided with hand and surface sanitizer.
- Our workforce is fully aware of the current situation, which is changing almost by the hour, and is being kept updated as developments take place.
- All staff are requested to answer relevant Corona-19 screening questions each morning and are requested to notify us of any changes as and when they may occur.
Safety-assured booking procedures
To ensure best practice in these challenging times, our clients will be asked a series of COVID-19-related questions at the time of booking. This will give both our clients and our workers reassurance and peace of mind.
Office staff will call to confirm attendance closer to the appointment time (unless the booking was done on the same day).
Then our technicians will call 30 minutes before attending to confirm exact arrival.
Sharpe Energy Hub
For Clients wanting to visit our Sharpe Energy Hub Showroom, our entire office has increased sanitation measures and frequent disinfection to ensure our clients are visiting a clean, hygienic space.
We will keep this page updated should any circumstances change.