EMERGENCY WITHIN the HOUR
131 750
Hi Darren
Further to our telephone conversation I reiterate the first class quality customer service delivery provided by David Gough. He presents as a real, genuine and sincere technician who has the client’s interests first and foremost in the manner in which he conducts himself. I had to let David into Harry Somoo’s residence so he could compile the rewiring quote……
Would not hesitate to recommend Sharpe to anyone who requires a repair to their appliance.
From making the appointment in the morning to having the repair happen in the same day as was arranged. Prompt service from start to finish. Staff were friendly and efficient.
Karl was pleasant, meticulous and thorough in investigating our electrical problem. He explained the issues and his plan to overcome the problem.
Then he worked methodically to resolve our power problem.
You did very well. The Electrician was running a bit late but did ring me so I was pleased about that, he was very efficient and cleaned up afterward so there was no mess left on the job, that was excellent.
Knew what he was doing and went about it in a true professional manner. So full marks.
The service provided by Sean has been nothing short of outstanding, he had a large and complex job at our home and he was here for over 12 hours, however it is was his attitude which was most pleasing. Apart from the great work he did with our electrical requirements not once did I hear him complain, curse or take a short cut. Even when he needed to get additional parts he was back so promptly.
He is a true asset to your business and if he is any guide to the standard for the rest of your team, you must have a very successful business
Dear Grant,
I am pleased to provide the following testimonial:
After running my own manufacturing business for many years I was acutely sensitive to the quality of trades people I might end up with to install my long planned for solar power system….
Very good. Arrived in timely fashion. Did not fart around, Did the job. Was polite and personable.
Read about you in the Sunday Mail. Glad I gave you a try.
Excellent. Saw your feature in the Sunday Mail and decided to give you a try.
The technician was very polite and was able to assess and rectify the problem efficiently. Thanks.
We received excellent service from Kym today . He is a credit to your company. Kym has great communication skills , explaining everything clearly and precisely.
I have been very impressed with the professionalism of all the men who have worked here.
My confidence has been restored, and I shall certainly deal with Sharpe again when the relevant need arises.
Dear Mr. Sharpe
As an 84 year old, long time customer (30 years), I wish to complement your electrician Andrew Harris…..
…… Nothing was a trouble to him, very pleasant, and very efficient, explaining everything.
We are happy with the work carried out by your technician Terry on our stove yesterday.
Regards!
An excellent, first class electrical repair work to my house. The electrician was very helpful with any questions that I asked and was very helpful and courteous with his answers and advise. His work was neat, tidy and exact
I would without any hesitation tell others about your courteous, helpful and pleasant service to others that would need any electrical repairs or service.
Daniel was very helpful when asked for suggestions to improve the lighting in my parents granny flat. He explained different options and when we decided which way to go he had it all fixed up and working in no time.
He also cleaned up after he had finished. My parents are very happy with the lighting. It has made such a difference for them. He also put in another power outlet which is much safer than the power board they were using.
Daniel was very professional and courteous and we were very impressed.
Dear Mr David Sharpe & Team,
I would like to say a big thank you to you & team.
I discovered my air conditioner was not working after 5 pm last Friday. The weekend without cool air was not comfortable….
….Thanks once again for the speedy service.
To the General Manager,
On Boxing Day, my hot water system dumped a huge amount of very hot water….
…So Paul arrived, This employee was polite, professional and he explain to me what was happening….
Brilliant! I was expecting a quote but Chris had had a customer cancel their job and so my new downlight was installed straight away.
Quick, efficient and a bit less costly than I was anticipating for a tricky job.
Excellent, very polite, friendly & professional, received good advice. Thank you for having a saturday service available.
Very happy with service. Technician explained the problem to our satisfaction and discussed repair option. His manner and friendliness were commendable.
This is the first time i used your services. And i am not sorry! Very prompt, giving enough time warning before arrival. The technician well organised, very tidy, left the place cleaner than before started the work, Very polite, updated me to all the services Sharpe can provide. Good comments about the house electrical system. Good value for money paid.
I had to get someone to my place on Sunday for an electrical problem. I believe his name is David Gough. I’d just like to make sure the right people get some feedback on him.
He is a credit to your company. If I was running a business like yours, I would want him working for me. Courteous, polite, informative, patient and I believe, thorough.
Excellent service! We had arrived home from a holiday and at about 11.30, found that the fridge had stopped working, with very unpleasant results.
Your technician was here about an hour after my call, located the problem and installed a new thermostat very efficiently and with a pleasant manner. I was highly impressed. Thank you.
To the Boss,
I had the pleasure of having Daniel Caudo (Tech 74) at my home to fit a hot water service on 17/7/14.
I found Daniel to be polite, courteous, patient, and knowledgable for his job. Nothing was too much trouble for Daniel to do.
I just want to say a big THANK YOU to Sharpe for their excellent customer service. I rang Monday morning – Monday midday my problem was being fixed by number 15 – and a lovely man he is as well – I rang Tuesday around Midday and a technician was here at 4 to service my air con, he too was a a top guy – number 35 – I want to say thank you for such all round excellent customer service from the person who answers the phone to the technicians who arrive to work on the job. WELL DONE everyone.
Read about you in Sunday Mail. Quick service – called in the morning and service rep was there a couple of hours later.
Fridge fixed! Arrived early in the allocated time slot also which was good.
Very Happy!
Excellent service all round, keeping me informed of arrival times and rectifying our oven door issues on the same day.
Your technician (Des) was polite, experienced and efficient.